Refund Policy

Refund Policy

You have the right to request a refund and return the products, strictly within fourteen (14) days from the date of receipt of the order.

Customers from countries outside the European Union will be charged with the costs of transporting the products, insurance costs and customs clearance costs.

In order for the process to be valid and to be served as soon as possible, please notify us by email at info@margoni.gr or by phone at +30 2310233090 within the deadline mentioned above.

Once we receive the email, we will send you the refund form which you need to fill in and send via email to info@margoni.gr.

In order for your application to be accepted the product (s) to be returned should:

· be in excellent condition, inside its packaging, intact and unused.

· has been checked and approved by the company.

· be accompanied by the original receipt and all other purchase documents.

In case the above conditions are met, we will refund you within 30 calendar days from the day of receipt and approval by the company Margoni of the returned product.

Upon receipt of the product, we recommend that you personally and carefully check the product you received and confirm that it remains in excellent condition along with its packaging.